Adjustment of Consular Services Procedures during the COVID-19 (Coronavirus Disease) Pandemic

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Announcement : Adjustment of Consular Services Procedures during the COVID-19 (Coronavirus Disease) Pandemic (ภาษาไทย)

While authorities are gradually proceeding with reopening with the easing of travel restrictions and other measures, procedures to contain and mitigate the spread of COVID-19 still remain in place, especially restrictions on public gathering and on the number of individuals in a confined indoor space at a given time.

Therefore, in compliance with public health guidelines and to decrease exposure to COVID-19, Royal Thai Embassy has temporarily adjusted consular service procedures as follows:

      1. Consular service hours 

Monday-Friday 9:00-12:00 (except holidays) by appointment only (The Embassy only accept walk-in for certain services, please check operating procedures below for more information)

      2. Operating procedures

2.1  Online appointment:  Applications for Thai passports and identification cards will be reserved for appointments only. Appointments can be made online through the Embassy’s website at www.thaiembdc.org/th/passportbooking and www.thaiembdc.org/th/idcardbooking

2.2  By mail only: Registration services and legalization services will be restricted to mail services only. For more information, please refer to the “Consular Services” tab on the website www.thaiembdc.org for further information

2.3  Visa: The applicant must fill in the information and upload all required documents for visa services  online at www.thaievisa.go.th. The processing time is within 15 business days. No walk-in service is available. For more information about visas, please kindly visit www.thaiembdc.org/visas

 

For further inquiries, please contact the Embassy through consular@thaiembdc.org or telephone numbers 202-640-5897 and 202-684-8493. For specific issues and requests, please refer to the infographic below. All applicants are encouraged to submit their applications well in advance as the temporary change of service procedures may affect processing times.

 

 

 

Terms of Service

For in-person consular services

(Passport and Thai Identification card)

 

  1. On the appointment day, if the applicant has a fever with a body temperature of 100.4 F or higher, or has one of the following symptoms: cough, runny nose, sore throat, or breathing difficulties, please remain at home and contact the consular section to postpone the appointment.

 

  1. The applicant shall prepare documents, fees, and complete the required forms before the appointment. The applicant is advised to bring his/her own pen to avoid physical contact with officers and other individuals.

 

  1. In compliance with the guidelines on capacity limits, the applicant shall arrive punctually and ask any accompanying persons not required to be present for the service to wait at the designated outdoor waiting area.

 

  1. The officials reserve the right to observe the applicant’s conditions, including measuring his/her body temperature. If the applicant has a fever of 100.4 F or higher, or has one of the following symptoms: cough, runny nose, sore throat, or breathing difficulties, the appointment shall be postponed.

 

  1. The applicant must wear a face mask at all times and wash his/her hand with soap or hand sanitizer before and after service.

 

  1. The applicant shall practice social distancing and strictly comply with the District of Columbia’s public health procedures.

 

  1. In compliance with the District of Columbia’s public health procedures, the Royal Thai Embassy reserves the right to cancel or reschedule appointments and permit entry into the premise, as well as to maintain a record of the applicant’s name and contact information for a certain period after service for “contact tracing” purposes in case the applicant or other individuals are diagnosed with COVID-19.

 

                                                                                                    Royal Thai Embassy,

                                                                                                       Washington, D.C.

                                                                                                    11 August B.E. 2020