Frequently Asked Questions (FAQ) for Visas and Certificate of Entry (COE)

Frequently Ask Questions (FAQ) for VISA and COE

FAQs : E-VISA (stickerless)

The Royal Thai Embassy and Royal Thai Consulate-General in the United States is currently using a new e-Visa system which no longer required for e-Visa applicant to submit his/her passport and original supporting documents through mail/in-person.

After the e-Visa application has been approved, a confirmation e-mail will be sent to applicants. It is kindly requested to print a copy of the confirmation e-mail to present to airline and Thai Immigration officials to carry out checks when travelling to Thailand.

Currently, every visa can be requested through e-Visa portal except Thailand Elite visa.

1. Check if you need a visa or not.

*If the purpose is for vacation and will stay less than 30 days in Thailand, U.S. passport holders don’t need a visa. This is called “VISA EXEMPTION“. (The period of stay can not be extended. )*

2. If you need a visa, you may apply for E-visa at www.thaievisa.go.th  
– If the visa application is approved, you will receive the visa through email
– If the Embassy needs more information / document, the Embassy will send a request email to the applicant

For more information regarding the E-visa, you may also check the webpage to see the Video User Manual (click hereor download the Manual here

It is highly recommend to apply for a visa around one month before your intend travel date.

Many factors play a role in the visa processing times i.e. is your application is filled out correctly and accompanied by all needed documents, the order the visa application is received in comparison to other visa applications. However, you should see the updates on your visa application dashboard within 15 business days.  (To check status, please sign in to the www.thaievisa.go.th or read below)

Due to the number of application, the embassy can not check status for each individuals.
The applicant must check their visa status through www.thaievisa.go.th (click here to see how to check the status online)

Note: The visa process starts when you upload all of the required documents to the Embassy.  After you submit all documents to the embassy, please expect up to 15 days for the visa status to be changed.

If the status is not changed, it is likely because your application is not complete or the  provided documents was not suffice. In the case that the embassy needs more information or documents, the embassy will send email to the applicant directly. Please check your email thoroughly by searching any email from thaievisa@mfa.go.th or visa@thaiembdc.org

If you successfully submitted the application in the system, the status  should not be “pending paymentbut must be “processing.

If the status of your application show pending payment, please pay first (see below or read instruction or watch the video manual for more information)

 

If the problem still persists, please contact your credit card provider / Bank to resolve the issue. Some credit card may flag the purchase as fraud because of the foreign bank that was associated with the transaction and you may explain to them that the purchase was not fraudulent.

In the case that the embassy needs more information or documents, the embassy will send email to the applicant directly. Please check your email thoroughly by searching any email from thaievisa@mfa.go.th, including your Junk/Spam box.

If you can not find the email and would like to inquire about the missing document, you may also email to visa@thaiembdc.org. Please include Full Name, Passport number, and Type of visa requested in the email.

*Due to the high volume of emails and calls, please allow up to 5 business days for the reply and it is strongly encourage each applicant to search their mailbox first.*

If the status show visa was being delivered but you can not find it in your email, you can also sign in to your account on Thai E-visa portal to download the document under E-visa dashboard. Some device or web browser may not show the full page, please make sure that you scroll to the right or scroll down to see all information that may be hidden.

No.

All visa applications must be submit through the e-Visa portal (https://thaievisa.go.th/). Please note that applicants are no longer required to mail anything to the Embassy and the Embassy does not accept walk-in or drop-off for the visa services at the moment. 

If you are not sure about the type of visa that  you may qualified for, please check the Thai Evisa website for more information.

Please check https://thaievisa.go.th/static/English-Manual.pdf (page 32) to see how to download the form.

If you have not downloaded the form while you are submitting the application, please click here to fill and sign the form.

Certain type of visa (i.e. O-A, O-X, STV) required applicant to submit Foreign Insurance Certificate with three signatures from the Insurance Company. 

  • Foreign Insurance Certificate as stipulated by the Office of Insurance Commission and Health Insurance of Thailand, which must be completed, signed and stamped by the insurance company. The form can be downloaded here: Foreign Insurance Certificate Form


 A list of Thai insurance companies participating in the scheme can be found here: http://longstay.tgia.org

 

Validity of visa (or the date presented on your visa) refers to the period that travelers may use that visa to enter Thailand. This is not the permitted period of stay in Thailand which will be determined by the Immigration Officer at the port of entry. 

Period of stay refers to the permitted time period that one may present in the Kingdom of Thailand. At the port of entry, travelers will receive a stamp from the Immigration Officer with the duration allowed to stay in Thailand.

Extension of stay: If travelers would like to extend the period of stay in Thailand, they must contact the Immigration Bureau directly when they are presenting in Thailand. (click here for Immigration Bureau website)

Every visas has an expiration date and it is considered as applying for a new visa, not renewal.
Should you need to get a new visa, please apply through Thai E-visa portal.

Visa will be issued based on what you have filled in the system, please make sure that you fill information correctly and provide truthful information.

Since the information in your application can not be revise or override manually even by the Embassy’s officer, if your information is incorrect you must reapply for a new visa and pay again.

Please double check your information before submit for your own benefit.

Yes.

Travelers who plan to travel with their accompany (Family, Friend, or Coworker) may apply under one account on Thai E-visa portal. (i.e. One person can create account and apply for each family member no need to create account for each)

However,  a visa application is for each individual, please make sure that you complete application for every travelers. 

FAQs : THAILAND PASS

Thailand Pass FAQs
(As of 31 October 2021)

https://www.mfa.go.th/en/content/thailand-pass-faqs

– Thailand Pass will be open for registration starting from 1 November 2021 at 09.00hrs (Bangkok Time)

 – Effective from 1 November 2021, all travelers arriving in Thailand by air are required to register with Thailand Pass in order to travel into Thailand.

 

– If you have an approved COE, you can travel to Thailand using that COE, and will be eligible to enter Thailand via one of the three schemes, depending on whether you meet the scheme’s requirements. Your COE will indicate which schemes you are eligible for.

– If your COE has been pre-approved, you will need to submit the rest of the required documents by 7 November 2021, otherwise your COE request will be automatically rejected, and you will need to register with Thailand Pass to travel to Thailand.

– If your COE has been pre-approved, you will need to submit the rest of the required documents by 7 November 2021, otherwise your COE request will be automatically rejected, and you will need to register with Thailand Pass to travel to Thailand.

– Applicants are required to submit their registration at least 7 days before their intended travel date.

– No. If you would like to change your travel date or other details, you will need to re-register on the Thailand Pass system.

No, except when travelling with children if the conditions below are met.

– For the Exemption from Quarantine scheme, everyone aged 12 or over must submit an individual registration through Thailand Pass. Children aged under 12 can be added into their parents’ registration under the section Personal Information

– For the Sandbox Programme, everyone aged 18 or over must submit an individual registration through Thailand Pass. Children aged under 18 can be added into their parents’ registration under the section Personal Information

– For the Exemption from Quarantine scheme, all persons aged 12 or over must have a vaccination certificate confirming that they have been fully vaccinated at least 14 days before their travel in order to be able to enter Thailand.

– For the Sandbox Programme, all persons aged 18 or over must have a vaccination certificate confirming that they have been fully vaccinated at least 14 days before their travel in order to be able to enter Thailand.

– AQ hotels are hotels that are eligible to be used as quarantine sites under the AQ scheme as well as designated venues to wait for your RT-PCR result under the Exemption from Quarantine scheme.

– SHA+ hotels/accommodations are hotels that meet the “Amazing Thailand Safety and Health Administration” standards and are eligible to be used as hotels under the Sandbox Programme and as venues to wait for your RT-PCR result under the Exemption from Quarantine scheme.

– Exemption from Quarantine scheme: You can travel to any destination in Thailand if the RT-PCR test conducted on your day of arrival is negative.


– Sandbox Programme:  You can travel freely in the Sandbox area for the duration of 7 days if the RT-PCR test conducted on your day of arrival is negative (can stay in the province that your hotel is located only, travelling across different Sandbox areas is not permitted). Once you have completed your 7-day mandatory stay at SHA+ hotel within the Sandbox area, you can travel to any destination in Thailand.

– Alternative Quarantine scheme (without vaccination): You will need to undergo your 10-day mandatory quarantine at your AQ hotel / accommodation. Once you have   completed your 10-day mandatory quarantine, you can travel to any destination in Thailand.

– No. Currently, Thailand Pass is for those who plan to travel to Thailand by air only. Passengers who plan to arrive by land or sea must contact the Royal Thai Embassy / Royal Thai Consulate-General in your area for COE issuance.

– The related agencies are still considering the issue of expanding the registration system for passengers who plan to travel to Thailand by land and sea.

– The list of countries / territories eligible for the Exemption from Quarantine scheme are constantly being considered and revised. Please stay tuned for more updates. In the meantime, if you want to travel to Thailand, you can do so through the Sandbox Programme or Alternative Quarantine, depending on your vaccination history.

 No. However, you must provide your COVID-19 test result (RT-PCR) issued within 72 hours before your travel to the officers at the airport, except if you are a Thai national arriving in Thailand through Alternative Quarantine. For others, failure to provide your COVID-19 test result (RT-PCR) may result being denied entry into Thailand. Please note that your test result must be a hard (not digital) copy or print-out and in the Thai or English language only.

Yes. However, your transit in a non-listed country / territory must not exceed the duration of 12 hours and you must not pass immigration control; otherwise you will not be eligible for the Exemption from Quarantine scheme.

No. However, you must have a proof of insurance with minimum coverage of at least 50,000 USD and a COVID-19 test result (RT-PCR), issued within 72 hours before your travel.

– You need to have stayed in the listed countries / territories for at least 21 consecutive days (can stay in several listed countries / territories for a total of 21 consecutive days) before being eligible for the Exemption from Quarantine scheme.

Yes. However, please make sure that you do not stay in non-listed countries / territories during your travel after leaving and before re-entering Thailand (except for Transit purpose as described in FAQ15); otherwise you will be ineligible for the Exemption from Quarantine scheme.

Yes

– Expats living and working in Thailand under a valid visa or residential permit are required to provide proof of insurance coverage in Thailand with a minimum coverage of 50,000 USD or a valid social security card or certified letter from their employer.

– Thai nationals are not required to provide proof of insurance coverage as they are covered by Thailand’s Universal Health Coverage (UHC) scheme.

– No. You can also use general insurance or health insurance with a minimum coverage of 50,000 USD.

– Requirements vary depending on the scheme which you plan to apply for your entry into Thailand. Details are as follows:

Documentation Required

Exemption from Quarantine

(Test and Go)

Sandbox Programme

Alternative Quarantine

Passport Copy

Vaccination Certificate

Not required

Insurance

(minimum coverage 50,000 USD)
* Expats living and working in Thailand under a valid visa or residential permit are required to provide proof of insurance coverage in Thailand with a minimum coverage of 50,000 USD or valid social security card or certifying letter from employer.

* Thai nationals are not required to provide proof of insurance coverage.

 

 

Hotel Reservation

SHA+/AQ for 1 day

SHA+ for 7 days

AQ for 10 days

Thai Visa

If required

If required

If required

** The applicant is also required to have an RT-PCR test result that is issued within 72 hours before departure and bring the results to present to the Health Control station upon arrival. This requirement is not compulsory for Thai nationals entering under the AQ scheme. Please note that your test result must be the hard (not digital) copy or print-out and in the Thai or English language only.

– If you do not carry a mobile phone with the QR Code, you may print out a hard copy of the QR code and bring it with you to present it to the officers at the airport. In this case, you may register with Thailand Pass on your PC and then be able to print out the QR Code as a hard copy.

No. Your COVID-19 test result must be obtained using the RT-PCR testing technique(ATK is not permitted) and issued within 72 hours before your travel only.

– The vaccines approved by Thailand include:

– CoronaVac (Sinovac)             – AstraZeneca              – Pfizer-BioNTech         – Moderna

– COVILO (Sinopharm)             – Janssen (Johnson & Johnson)           – Sputnik V

– Thailand fully recognizes mixed vaccination. However, your second dose needs to be administered based on the recommended timeframe for each vaccine type (first dose), as follows:

       – 1st dose (Sinovac)                 = 2nd dose after 2 weeks                   

       – 1st dose (AstraZeneca)          = 2nd dose after 4 weeks

       – 1st dose (Pfizer-BioNTech)     = 2nd dose after 3 weeks

       – 1st dose (Moderna)               = 2nd dose after 4 weeks

       – 1st dose (Sinopharm)            = 2nd dose after 3 weeks

       – 1st dose (Sputnik V)               = 2nd dose after 3 weeks

*To be considered fully vaccinated, your 2nd dose must be administered at least 14 days before your travel.

*Those vaccinated with Jansson (Johnson&Johnson) vaccine do not need to receive their 2nd dose to be considered fully vaccinated.

 

– Yes. Those previously infected with COVID-19 are considered fully vaccinated if they have received a single dose of COVID-19 vaccine within 3 months after their recovery. In this case, your proof or medical record of COVID-19 recovery must be submitted alongside your single-dose vaccination certificate. However, if you have been fully vaccinated before contracting COVID-19, you are still considered to be fully vaccinated.

– Your personal information is encrypted and safe with Thailand Pass as it will be used for the purpose of approving and facilitating your arrival in Thailand only.

– More information can be found on the Department of Consular Affairs, Ministry of Foreign Affairs of Thailand’s website (https://consular.mfa.go.th/), or you may contact the Royal Thai Embassy / Royal Thai Consulate-General in your area for more information

– Thailand Pass is also designed to be user-friendly and provides step-by-step instructions on how to register correctly.